Director PFS | Concord Hospital

13 Jan 2021 6:50 AM | Anonymous

Position Description: Working under the supervision of the Administrative Director of Revenue Cycle, the Director PFS has direct oversight for the Billing, Collections, Customer Service and Cash Application units.

Responsible for operation and management of the Accounts Receivable. Coordinate the daily activities related to the planning, implementing and maintaining all functions pertinent to PFS area. Meet Performance goals to include cash, A/R Days, production by area, and denial reduction. Monitor changes in the healthcare industry impacting billing and collection efforts for the organization.

Education: Bachelor’s Degree in Healthcare Administration, Business or Finance required. MBA or MHA preferred.


  • A minimum of 5 years demonstrated leadership experience in billing in a manager level or above role in a healthcare setting.
  • Extensive knowledge of government and commercial payer requirements to ensure accurate and compliant charging and billing of hospital inpatient, outpatient, surgical and ancillary services.
  • Excellent interpersonal and communication skills and the ability to interact effectively with all levels within the organization.
  • Mastery of hospital revenue cycle operations.
  • Knowledge of reimbursement methodologies.
  • Knowledge of regulatory publications, how to access and interpret.
  • Excellent analytical, organizational, and research skills required.


Wendy Dumais

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